REAL Email To Installers

Wednesday 1st February 2012

Following widespread uncertainty, the Renewable Energy Assurance Limited (REAL) has acted to provide clarity over the Solar PV Feed-in Tariff (FIT) in an email to their members.

In the email, REAL - who act as a governing body for Solar installers - have established that the FIT rate is at least 21p for Solar Panels up to 4kWp completed and registered before April 2012.

REAL have also warned Solar Installers currently guaranteeing a FIT rate of 43.3p for 25 years that they are mis-selling to customers, and that companies found to be mis-selling will be reported to the Non-Compliance Panel.


Read the REAL Email

The email from REAL's Chief Executive, Virginia Graham, can be found in full below:

"As you are aware, last week the Government lost its appeal against the Court ruling in December that its proposals to change the FiT tariff rates for solar PV were unlawful. However, the Government is now seeking leave to appeal to the higher level the Supreme Court. They have 28 days from the judgment on 25 January 2012 to apply. It is not known whether the Government will be granted leave to appeal nor how long it will take for them to find out.

This means that the Government cannot legislate to apply new tariffs from 1 April 2012 to installations that took place between 12 December 2011 and before 2 March 2012. The Government did however lay legislation to reduce the tariff for new installations in Parliament on 19 January 2012. It will come into effect on 3 March 2012 and will apply to all installations with an eligibility date on or after this date. What this means is that any installation that takes place between 3 and 31 March will receive 43.3p/kWh in respect of generation until 31 March 2012 and 21p in respect of generation after 1 April 2012.

Until the outcome of the appeal is known, the Government cannot provide any certainty to consumers with installations that take place between 12 December 2011 and 2 March 2012. However, the Government has confirmed that these consumers will not receive a tariff lower than 21p (plus RPI index link) for 25 years.

I appreciate that this a difficult and uncertain time for all solar PV installers. Nonetheless, it is essential at this time that you only sell solar PV on the basis that, for an installation that takes place between 12 December 2011 and 2 March 2012, a consumer will get 43.3p/kWh for generation that takes place before 31 March 2012 and 21p for generation that takes place thereafter. It might be that a consumer who installs between these dates will end up getting 43.3p/kWh for the whole 25 years but this is far from certain at the moment and this expectation must not be the basis for any sale.

Please be aware that informing consumers they will definitely receive 43.3p for 25 years is mis-selling and it is a breach of the REAL Consumer Code. You must not agree a contract with a consumer on this basis. Please note that it is not acceptable to have a small print notice qualifying a misleading or incorrect claim. Should one of your consumers rely on receiving 43.3p/kWh for 25 years, but in the end does not, your company could end up refunding them the difference.

I have received a number of examples of misleading advertising. The Non-Compliance Panel has asked to receive a report at the end of March of any company putting out misleading advertising or otherwise seeking to exploit this time of uncertainty by pressurising consumers into signing contracts. I am currently compiling this report and will pass it to the Panel with details of the companies concerned."


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